Privacy Policy

This Privacy Policy describes how zelogoods (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from zelogoods.store.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

• Device Information: IP address, browser type, and how you interact with our Site.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you;

• Screen our orders for potential risk or fraud;

• Provide you with information or advertising relating to our products or services (based on the preferences you have shared with us).

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• Payment Processors: We use secure payment gateways to process your transactions. Your credit card data is encrypted and never stored on our servers.

• Shipping Carriers: We share your name, phone number, and address with carriers (e.g., USPS, UPS, FedEx) to deliver your travel gear.

• Compliance with Law: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive.

4. DATA SECURITY

The security of your personal information is important to us. We use industry-standard encryption (SSL) to protect sensitive information transmitted online. We also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

5. COOKIES

We use "cookies" to help us enhance your experience on our Site. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

6. YOUR RIGHTS (CCPA & DATA PROTECTION)

If you are a resident of certain states (such as California), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.