Wooden Monitor Stand Riser 20″ – Rustic Brown Desktop Shelf for Computer, Laptop, Printer – Ergonomic Keyboard Storage Organizer
$41.98
Specifications:
- Brand: Moku Grid
- Color: Rustic Brown
- Material: High-Grade P2 MDF Board
- Load Capacity: Up to 80 lbs (36 kg)
- Product Weight: 3.5 lbs
- Dimensions (Overall): 20”L x 9 3/8”W x 4”H (51cm x 24cm x 10cm)
- Storage Clearance (Underneath): 18 7/8”L x 2 7/8”H (48cm x 7.3cm)
- Board Thickness: 5/8” (1.5cm)
What’s in the Box:
- 1 x Wooden Monitor Riser
- 1 x Assembly Kit
- 1 x Instructions Manual
At Zelo Goods, we understand that your workspace is your sanctuary. That’s why we strive to deliver our premium home office essentials to your doorstep as quickly and reliably as possible. Below are the full details of our shipping process.
1. Shipping Rates & Destinations
We currently ship exclusively within the United States.
-
Standard Shipping (Orders $100.00 and over):Â FREE
-
Standard Shipping (Orders under $100.00):Â $6.95 Flat Rate
Shipping costs are calculated and displayed clearly at checkout before you complete your purchase. There are no hidden fees or surprise taxes at the final step.
2. Shipping Timelines
To help you plan your workspace upgrade, please refer to our estimated delivery schedule:
-
Order Cut-off Time: 5:00 PM (PST) – Monday to Friday.
-
Order Handling Time: 1–2 business days (Monday–Friday). Orders placed after 5:00 PM on Friday or during the weekend will be processed starting the following Monday.
-
Transit Time: 3–7 business days (Monday–Friday) via trusted carriers such as USPS, UPS, FedEx, or DHL.
-
Total Estimated Delivery: 4–9 business days from the date of purchase.
Note: Delivery times may vary slightly during peak holiday seasons or due to extreme weather conditions.
3. Order Tracking
Stay updated every step of the way! Once your package is dispatched, you will receive a Shipping Confirmation Email containing your tracking number and a link to monitor your shipment.
Please allow 24–48 hours for the tracking information to update on the carrier’s system.
4. Wrong Address & Delivery Issues
-
Address Accuracy: Please double-check your shipping address at checkout. Zelo Goods is not responsible for packages delivered to an incorrect address provided by the customer.
-
Address Changes: If you notice an error in your address, please email us at support@zelogoods.store within 12 hours of placing your order. Once an order has entered the processing phase, we are unable to change the destination.
-
P.O. Boxes: We do ship to P.O. Boxes via USPS; however, for larger items like our Wooden Monitor Risers or Pegboards, a physical street address is preferred for faster delivery.
5. Damaged or Lost Packages
Your satisfaction is our priority.
-
If your item arrives damaged (especially our wooden or felt products), please take clear photos and contact us immediately at support@zelogoods.store.
-
If your tracking shows "Delivered" but you cannot find your package, please check with your neighbors or local post office before contacting us.
Contact Information
If you have any further questions regarding our shipping policy or the status of your order, please do not hesitate to reach out:
Store Name:Â Zelo Goods Store
Email:Â support@zelogoods.store
Headquarters:Â 2218 SW Fox Ct, Troutdale, OR 97060-1951, United States
Business Hours: 9:00 AM – 5:00 PM PST, Monday – Friday.
At Zelo Goods, we want you to be completely satisfied with your purchase. If a product doesn’t quite fit your workspace or meet your expectations, we’re here to help. Our policy lasts 30 days from the date of delivery.
1. Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:
-
The return request must be initiated within 30 days of receiving your order.
-
The item must be unused, unwashed, and in the same condition that you received it.
-
It must be in the original packaging (especially important for our Wooden Monitor Risers and Pegboards to prevent damage during transit).
-
You must provide a receipt or proof of purchase (order number).
Items that cannot be returned:
-
Gift cards.
-
Items marked as "Final Sale".
-
Products that show clear signs of use, assembly, or damage not caused by our error.
2. Damaged or Defective Items
If your order arrives damaged (e.g., cracked wood, torn felt, or missing parts), please contact us immediately at support@zelogoods.store with:
-
Your Order Number.
-
Clear photos or a short video of the damage.
We will evaluate the issue and send a replacement at no extra cost or issue a full refund. You do not need to pay for return shipping on defective items.
3. Return Shipping Costs
-
For Defective/Wrong Items:Â Zelo Goods covers 100% of the return shipping costs.
-
For Change of Mind:Â If you simply changed your mind or ordered the wrong size/color, you will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.
4. Restocking Fees
We believe in transparency. Zelo Goods does not charge any restocking fees. You will receive the full amount paid for the product (minus any original shipping costs, if applicable).
5. How to Initiate a Return
-
Email us at support@zelogoods.store with your order number and the reason for the return.
-
Our team will provide you with the return shipping address and instructions within 1–2 business days.
-
Once you ship the item, please provide us with the tracking number. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
6. Refunds Process
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
-
If approved: Your refund will be processed, and a credit will automatically be applied to your original method of payment within 3–5 business days.
-
Late or missing refunds: If you haven’t received a refund yet, first check your bank account again, then contact your credit card company or bank, as it may take some time before your refund is officially posted.
Contact Information
For all questions regarding returns and refunds, please reach out to us:
Zelo Goods Store Email: support@zelogoods.store
Address:Â 2218 SW Fox Ct, Troutdale, OR 97060-1951, United States
Business Hours: 9:00 AM – 5:00 PM PST, Monday – Friday.
