PAYMENT POLICY

To ensure a secure and seamless shopping experience, we process all payments through Stripe, one of the world’s most trusted and secure payment processors.

1. ACCEPTED PAYMENT METHODS

We currently accept the following forms of payment through our Stripe gateway:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, JCB, Diners Club.

  • Digital Wallets: Apple Pay, Google Pay.

  • Local Payment Methods: Depending on your location, other options may be available at checkout.

2. SECURE PAYMENT PROCESSING

Your security is our top priority. All transactions are processed through Stripe’s secure environment.

  • PCI Compliance: Stripe is certified as a PCI Level 1 Service Provider, the most stringent level of certification available in the payments industry.

  • Encryption: We use 128-bit SSL (Secure Sockets Layer) encryption technology to protect your personal and financial information during checkout.

  • No Data Storage: Zelo Goods does not see or store your credit card information. Your data is sent directly to Stripe’s secure servers.

3. CURRENCY AND PRICING

  • All prices on our store are listed in USD (United States Dollars).

  • If your credit card account is in a different currency, the final total will be calculated by your bank using their daily exchange rate. We are not responsible for any foreign transaction fees charged by your bank.

4. PAYMENT VERIFICATION

To prevent fraud, all orders are subject to verification. We reserve the right to cancel any order that does not pass Stripe’s fraud detection system or if the billing information provided does not match the information on file with the credit card issuer.

5. BILLING INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

6. CONTACT INFORMATION

If you have any questions regarding our Payment Policy or encounter any issues during the checkout process, please contact us at:

Store Name: Zelo Goods Store

Email: support@zelogoods.store

Headquarters: 2550 NE Hwy 20 #100, Bend, OR 97701, United States

Business Hours: 9:00 AM – 5:00 PM PST, Monday – Friday.