Secure Payments

Last updated: September 27, 2025

Columbia Flag & Sign Company; Zelogoods Store

📍 633 Meeting St, West Columbia, SC 29169, United States

📧 Email: support@zelogoods.store

Accepted Payment Methods

• Credit/Debit Cards (Visa, Mastercard, American Express, Discover) — processed securely by PayPal. In most regions, you can pay with a card without creating a PayPal account.
• PayPal balance or linked funding sources.
• PayPal eCheck — orders ship after the eCheck clears.

We only show payment methods that are available at checkout.

Prices, Taxes & Currency

• All prices are in US Dollars (USD).
• Sales tax (0%) and shipping fees are calculated and shown at checkout based on your shipping address.
• No hidden surcharges — you will always see the order total before you confirm.
• If your bank uses another currency, your issuer may apply its own exchange rate and fees.

When We Charge

• Your card/PayPal may be authorized at checkout and captured when the order is confirmed or shipped.
• PayPal eCheck typically clears in 3–5 business days; processing and shipping start after funds are confirmed.

Payment Security

• Checkout is protected by HTTPS (SSL/TLS).
• Payments are processed by PayPal; we do not store your full card number, CVV, or bank details on our servers.

Order Verification

To prevent fraud and protect customers, we may request additional verification or cancel/refund orders that cannot be verified.

Refunds to Original Method

• Approved refunds are returned to the original payment method.
• Please allow 3–5 business days for your bank/PayPal to post the funds after we issue the refund.
• Refunds for eCheck payments may take longer until the original eCheck fully clears.

Store Hours (Local Pickup & Email Support)

Monday – Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Need help with a payment? Email support@zelogoods.store with your order number for faster assistance.